Shipping policy
Processing Time:
Orders are typically processed within 1–3 business days. Once your order is processed and shipped by our supplier through AutoDS, you will automatically receive tracking information via email.
Shipping Times:
Delivery times vary depending on the product and destination. Most AutoDS-fulfilled items arrive within:
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7–15 business days to the UK, US, Canada, and Australia
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10–20 business days for international orders
Please note that delays may occur due to customs, high order volume, or supplier factors outside our control.
Tracking Information:
A tracking number will be provided once your order ships. Tracking updates may take 2–5 days to appear depending on the supplier and carrier.
Multiple Shipments:
Because we work with multiple suppliers through AutoDS, items in your order may arrive separately at no extra cost.
Address Accuracy:
Please ensure your shipping address is correct at checkout. We are not responsible for missing orders due to incorrect or incomplete address information.
Customs & Duties:
International orders may be subject to customs fees or import taxes. These charges are the customer’s responsibility.
Lost or Delayed Packages:
If your package appears lost or significantly delayed, please contact us. We will work directly with AutoDS and our suppliers to resolve the issue as quickly as possible.